Energy Efficiency Specialist

Reports to:   Program Operations Manager
Direct Reports: None
Status: Full time, Exempt
Dated:  7/23/08

Summary

This is a technical sales position with 30% of total compensation tied directly to performance. The Specialist will work primarily in the field, visiting customers to evaluate their energy systems, to identify appropriate upgrades and to sell the owners or managers on the benefits of the recommended measures. Measures addressed may include any of the following types: lighting, refrigeration, HVAC, food service, swimming pools, and vending machines.  The Specialist may directly install certain basic equipment in person, while specifying other equipment for installation by contractors. The Energy Efficiency Specialists will also serve as an informational resource to installation contractors to ensure high quality, timely installation.

Responsibilities

• Approach and build relationships with prospective business participants
• Enroll business owner in applicable program
• Conduct comprehensive energy efficiency audits.
• Gather energy end use information for customers
• Ensure accurate customer information is entered into the audit and design tools provided.
• Generate and present retrofit proposals
• Identify and complete direct installation of certain measures
• Maintain personal inventory of direct installation equipment
• Manage change order process between customer and contractors
• Conduct post-installation quality control inspections.
• Employ a continuous program improvement process in the daily workflow
• Work to ensure high levels of Customer service and satisfaction
• Reach and exceed sales and customer satisfaction targets
• Organize sales strategy and manage territory
• Compile accurate and timely forecasts

Required Skills

The Specialist must have demonstrable experience of the following:

• Customer facing sales or marketing
• Superb time management and organizational.
• Accuracy with data handling
• Ability to acquire and use technical information accurately in the field
• Ability to excel in a commissioned sales environment
• Ability to adapt work style and approach to evolving market conditions
• Computer proficiency
• Excellent oral communication and presentation skills 
  

Desired Skills

• Language proficiency in Spanish, Cantonese, and/or Tagalog is strongly desired, as required for specific programs
• Small/medium commercial energy efficiency audit or installation
• Electrical contracting, maintenance or equivalent in another field

Education/Training

• BA/BS or five years experience in a professional setting.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, talk and hear, and use a computer keyboard and monitor.  The employee must occasionally lift and/or move up to 50 pounds.  The successful employee must also be able to climb stairs or ladders occasionally.  Specific vision abilities required by this job include close vision and distance vision.

Work Environment

Generally, the work environment is an office setting.  Occasionally, the work may be performed in a warehouse or factory setting, which may expose an individual to fumes, airborne particles, loud noise levels, and unpleasant odors.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  A personal vehicle is required.

Compensation

Base salary ranges from $31,680 to $58,240 annually depending on experience, plus performance incentive compensation (based on kilowatt hours saved) targeted at 30% of base salary earned, and a generous benefit package.

Ecology Action believes that each employee makes a significant contribution to our success and should not be limited by the assigned responsibilities. This position description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.