As Director of Operations, Jenn leads our Operations Team in providing superior customer service and delivery to our Energy Efficiency Programs. She oversees Installation Management, Quality Assurance and Control, and Supply Chain Management. Her team is responsible for all aspects of turnkey implementation: fulfilling project work orders, rebate payment, and managing third party contractors in addition to making sure we offer the most efficient new technologies at the highest quality and lowest cost. Jenn excels at maintaining efficient and effective program operations, program processes, and workflow. Additionally, she oversees the collection and reporting of program savings data to utility and municipal clients. Jenn graduated Summa Cum Laude with a B.A. degree in Psychology from Humboldt State University.